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Category: Service Training

5 Critical Areas When Changing Out a DR Pro Control Board

March 22, 2022 By Andy Rasch

When you are working on a Demag DR Pro equipment with CANBUS control, it’s important you know the 5 critical areas of the control board. Read on to learn more.

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Troubleshooting and Diagnosis of Error 2 or Warning 1, 2, 3, 6, 7, 8 or 9 on a Demag DC Chain Hoist

February 22, 2022 By Andy Rasch

This post digs deeper into the self-diagnosis ability of the DC control board. Read more about this self-diagnosis ability for your next service call.

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Basic or Advanced IDAPSY? Optimize Your Service with Demag IDAPSY Diagnostic Software

December 14, 2021 By Andy Rasch

If you are a crane service technician, using IDAPSY diagnostic software gives you the opportunity to provide better service to your customers, potentially diagnosing issues quicker with the ability to see trends to help DR Pro and DMR wire rope hoists run more efficiently.

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Benefits of Using IDAPSY Diagnostic Software on Service Calls for CANBUS Controlled Demag Hoists & Cranes

October 12, 2021 By Andy Rasch

IDAPSY software is a great tool for crane service technicians and can help optimize your operations. Read about the benefits of IDAPSY software that run Demag hoists and cranes with CANBUS control.

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Troubleshooting Without Software | Demag DR Pro Hoist

August 24, 2021 By Andy Rasch

In this post, we focus on basic troubleshooting for the Demag DR Pro Wire Rope Hoist and CANBUS controlled cranes without IDAPSY diagnostic software.

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Is It Time to Replace Your Old Demag P Hoist?

July 13, 2021 By Andy Rasch

If you or one of your customers are still lifting with a Demag P Hoist today, make sure you read this article. We will be talking about the history of the P Hoist, some of the age issues we are seeing when it comes to spare parts, and when you should consider replacing the hoist with a new hoist.

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Understanding the BER Brake Relay on a Demag DR-Com Wire Rope Hoist Trolley

June 8, 2021 By Andy Rasch

If you are a crane service technician called to service a hoist or trolley from the 1990s through 2010 you might find the need to replace the BER brake relay. The BER brake relay is commonly found in the trolley wiring for a Demag DR COM wire rope hoist. Over time the design of the BER timer has been updated and slightly changed so when you go to service a hoist with this timer, you should read this post. In this post, we will give you an overview of the design changes and the process for replacement.

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[VIDEO] Demag DH Wire Rope Hoist | Making a Brake Adjustment on a Hoist Equipped with Creep Motor & Mircospeed Gearbox

May 21, 2021 By Andy Rasch

A common question we get from crane technicians is how to make a brake adjustment on a Demag DH wire rope hoist equipped with creep motor and microspeed gearbox. Demag USA Technical Trainer, Andy Rasch, put together a series of videos that explains the design of the adjustment, how to measure brake wear, and where to make the adjustment.

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Adding a Diode Terminal Box onto a Demag DC Chain Hoist

April 20, 2021 By Andy Rasch

Demag DC Chain Hoists are used in a wide variety of industries and applications. These hoists are flexible and can be used with non-Demag controls. When service or replacement of the hoist is completed, a topic that commonly comes up in our calls with technicians is in regard to the diode terminal box used with DC Chain Hoists. This article will explain why the diode terminal box is used and where the box is connected for the proper connections.

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Inspecting the Microspeed Coupling & Roller Star on a Demag DMR or DH Wire Rope Hoist Equipped with a Microspeed Gearbox

February 23, 2021 By Andy Rasch

Regular inspection of wear parts on the crane is imperative for safe operation and long life. When you are working on a Demag DH or DMR wire rope hoist equipped with a microspeeed gearbox arrangement, it is important to inspect the micropseed coupling and its roller star. These components should be inspected every time you do a brake adjustment and during periodic inspection of the crane. In this post, we will take your through why inspection of these components is so important and talk about the elements that could cause additional wear.

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Demag Cranes and Components Corp.
6675 Parkland Blvd., Suite 200
Solon, OH 44139

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