Category: Service Training
Demag Service Guide | Using Manufacturer’s Documentation for Effective Maintenance & Repair
May 10, 2022A common question we get is where to find documentation to support the service of existing Demag equipment. Read our guide to find the information you need.
Read More5 Critical Areas When Changing Out a DR Pro Control Board
March 22, 2022When you are working on a Demag DR Pro equipment with CANBUS control, it’s important you know the 5 critical areas of the control board. Read on to learn more.
Read MoreTroubleshooting and Diagnosis of Error 2 or Warning 1, 2, 3, 6, 7, 8 or 9 on a Demag DC Chain Hoist
February 22, 2022This post digs deeper into the self-diagnosis ability of the DC control board. Read more about this self-diagnosis ability for your next service call.
Read MoreBasic or Advanced IDAPSY? Optimize Your Service with Demag IDAPSY Diagnostic Software
December 14, 2021If you are a crane service technician, using IDAPSY diagnostic software gives you the opportunity to provide better service to your customers, potentially diagnosing issues quicker with the ability to see trends to help DR Pro and DMR wire rope hoists run more efficiently.
Read MoreBenefits of Using IDAPSY Diagnostic Software on Service Calls for CANBUS Controlled Demag Hoists & Cranes
October 12, 2021IDAPSY software is a great tool for crane service technicians and can help optimize your operations. Read about the benefits of IDAPSY software that run Demag hoists and cranes with CANBUS control.
Read MoreTroubleshooting Without Software | Demag DR Pro Hoist
August 24, 2021In this post, we focus on basic troubleshooting for the Demag DR Pro Wire Rope Hoist and CANBUS controlled cranes without IDAPSY diagnostic software.
Read MoreIs It Time to Replace Your Old Demag P Hoist?
July 13, 2021If you or one of your customers are still lifting with a Demag P Hoist today, make sure you read this article. We will be talking about the history of the P Hoist, some of the age issues we are seeing when it comes to spare parts, and when you should consider replacing the hoist with a new hoist.
Read MoreUnderstanding the BER Brake Relay on a Demag DR-Com Wire Rope Hoist Trolley
June 8, 2021If you are a crane service technician called to service a hoist or trolley from the 1990s through 2010 you might find the need to replace the BER brake relay. The BER brake relay is commonly found in the trolley wiring for a Demag DR COM wire rope hoist. Over time the design of the BER timer has been updated and slightly changed so when you go to service a hoist with this timer, you should read this post. In this post, we will give you an overview of the design changes and the process for replacement.
Read More[VIDEO] Demag DH Wire Rope Hoist | Making a Brake Adjustment on a Hoist Equipped with Creep Motor & Mircospeed Gearbox
May 21, 2021A common question we get from crane technicians is how to make a brake adjustment on a Demag DH wire rope hoist equipped with creep motor and microspeed gearbox. Demag USA Technical Trainer, Andy Rasch, put together a series of videos that explains the design of the adjustment, how to measure brake wear, and where to make the adjustment.
Read MoreAdding a Diode Terminal Box onto a Demag DC Chain Hoist
April 20, 2021Demag DC Chain Hoists are used in a wide variety of industries and applications. These hoists are flexible and can be used with non-Demag controls. When service or replacement of the hoist is completed, a topic that commonly comes up in our calls with technicians is in regard to the diode terminal box used with DC Chain Hoists. This article will explain why the diode terminal box is used and where the box is connected for the proper connections.
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